Professional Profile
Asset manager specializing in luxury rentals, guest experience, and brand positioning. Eight years managing high-end ranches and boutique properties with a focus on presentation, marketing strategy, and premium guest perception. Background in media production and high-end retail brings visual storytelling, allowing properties to stand out, attract demand, and command higher value.
Based in Texas
Foundational Brands
Experience
I operate residential properties with a focus on guest experience, presentation, and marketing that drives demand.
Properties & Hospitality Director
Trigger Mountain Hospitality Group
Jun 2018 - Present
Jun 2018 - Present
Texas & Colorado
Directed operations for a portfolio of luxury ranches and boutique rentals, elevating each through guest experience design, interior styling, and strategic marketing. Produced photo and video content, optimized listings to drive demand, and coordinated curated food service to enhance the stay. Managed vendors and turnovers with a focus on presentation and consistency, resulting in stronger listings and repeat bookings.
Senior Marketing Specialist
Service First Mortgage (previously Cendera)
Oct 2016 - May 2018
Fort Worth, Texas
Produced marketing content and digital assets for a billion-dollar mortgage lender, supporting loan officers in lead generation and brand positioning. Created photo, video, and web materials that elevated credibility, increased visibility, and drove client engagement.
Property Manager
The Castillian
Jan 2014 - Sep 2016
Dallas, Texas
Managed daily operations of a multifamily community, overseeing leasing, resident relations, and property performance. Maintained market-ready standards through unit presentation and turnover execution, while supporting leasing efforts with a focus on first impressions and positioning. Coordinated maintenance and service response to ensure resident satisfaction, retention, and consistent occupancy.
Real Estate & Brand Marketing
Freelance Media & Marketing
Aug 2010 - Jan 2014
Texas & Colorado
Produced photo, video, and web content for real estate agents and mortgage lenders, enhancing property presentation and brand visibility. Developed marketing assets and digital experiences designed to attract clients, strengthen online presence, and support lead generation. Focused on visual storytelling and positioning to help professionals stand out in competitive markets.
Education
Keller High School
Graduate
Honors in Journalism
Keller, Texas
Trinidad State College
Associates
Applied Science
Trinidad, Colorado
Property Operations & Leasing
Marketing & Positioning
Guest Experience
Interior Styling
Hospitality
Visual Merchandising
Content Creation
Vendor & Service Coordination
Client Relations & Retention
Budgeting
Logistics
Logistics
Core Strengths
I combine operations, presentation, and marketing to turn properties into high-performing, experience-driven assets.
Recommendations
Contacts available upon request.
Jack Cravy
CEO of Trigger Mounttain Hospitality Group
Cotton brings a rare combination of operational discipline, design sensibility, and marketing instinct that consistently enhanced guest experience and property performance. He doesn’t just manage properties, he positions them to stand out and succeed.
Amanda Jennings
Office Manager for Fish & Richardson P.C.
Cotton consistently delivered an exceptional level of client service. He has a natural ability to anticipate guest needs, communicate clearly, and create a welcoming, high-touch experience from start to finish. We trust him, and that trust translated into a strong relationship.
© 2024 by Cotton Phillips.