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Accessibility Statement

Cotton Phillips Estate & Legacy Services is committed to ensuring digital and in-person accessibility for people with disabilities. We strive to make our website, services, and communications usable by everyone, regardless of ability, technology, or circumstance.

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Accessibility is not an afterthought for us. It is part of how we believe respectful, dignified service should be delivered—especially when working with families navigating aging, disability, illness, or major life transitions.

Our Commitment

We are actively working to ensure that our website and digital content follow generally recognized accessibility standards and best practices, including the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, where reasonably achievable.

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Our goal is to provide an experience that is:

  • Perceivable and readable for users with visual, auditory, or cognitive disabilities

  • Operable using assistive technologies such as screen readers, keyboard navigation, and voice controls

  • Understandable, with clear language and consistent structure

  • Robust across modern browsers, devices, and assistive tools

Accessibility Features

Our website includes, or is designed to support, the following accessibility features:

  • Clear, readable fonts and sufficient color contrast

  • Logical page structure with proper headings and labels

  • Keyboard‑navigable menus and forms

  • Descriptive link text and page titles

  • Compatibility with common screen readers

  • Mobile‑friendly and responsive design

  • We continue to evaluate and improve these features as technology and standards evolve.

Accommodations & Alternative Access

If you experience difficulty accessing any part of our website or services, we are happy to provide reasonable accommodations or alternative methods of communication.

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This may include:

  • Assistance completing online forms

  • Providing information by phone or written format

  • Scheduling consultations by phone or video instead of online booking

  • Allowing additional time or support during meetings

Our priority is making sure you can access the information and services you need without unnecessary barriers.

Ongoing Improvements

Accessibility is an ongoing process. We regularly review our site and services to identify opportunities for improvement and address accessibility concerns as they arise.

Feedback from users is a critical part of this process.

Legal Disclaimer

This accessibility statement is provided in good faith and reflects our ongoing commitment to accessibility. While we strive to meet recognized accessibility standards, we cannot guarantee that all content is accessible to every user at all times.

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Nothing in this statement is intended to create legal obligations beyond those required by applicable law.

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